To place an order: Browse our selection of watches and glasses. Select your preferred product and add it to your cart. Review your order in the cart and proceed to checkout. Enter your shipping details, choose a payment method, and complete the purchase. Once your order is confirmed, you will receive an email with your order details and tracking information (if applicable).

Once an order is placed, we start processing it right away to ensure timely delivery. Therefore, changes or cancellations cannot be made after the order is confirmed. If you need to make a change, please contact our customer support team immediately at support@timenshade.com, and we’ll do our best to assist you.

We accept a variety of payment methods, including: Credit and debit cards (Visa, MasterCard, American Express, etc.) PayPal Other online payment systems All payments are securely processed using encryption technology to protect your information.

Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier’s website. You can use this tracking number to monitor your order’s status.

Yes, we offer international shipping to most countries. Shipping fees and delivery times vary depending on your location. You will be able to see the exact shipping cost during checkout. Please note that any customs or import duties imposed by the destination country are your responsibility.

Delivery times depend on your location and the shipping method selected at checkout. Generally, orders are processed within 1-2 business days. Domestic shipping typically takes 5-7 business days, while international orders may take 7-21 business days. You will receive a tracking number once your order has been shipped so you can track your package’s progress.

To return an item, please contact our customer support team within 30 days of receiving your order. We will guide you through the return process and provide the return address. Please ensure that the item is unused, unworn, and in its original packaging. You can find more detailed information in our Refund Policy.

If you receive a damaged or defective item, please contact our customer support team as soon as possible. We will provide instructions for returning the item and offer either a refund or an exchange. Please include a photo of the damaged or defective product with your inquiry to help us process your claim quickly.

Currently, we do not offer gift cards. However, we plan to introduce this option in the future, so be sure to check back for updates!

For watches, we provide detailed sizing information on each product page, including case diameter, strap length, and other measurements. If you're unsure, feel free to contact us for assistance. For glasses, we offer size guides to help you find the perfect fit. The size will typically be displayed on the inside of the frame or listed in the product description.

We occasionally offer discounts, promotions, and sales. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers and special deals!

You can reach our customer support team at any time by: Email: support@timenshade.com We aim to respond to all inquiries within 24 hours.

o create an account: Click on the "Sign Up" button at the top of the homepage. Provide your email address and create a password. You’ll receive a confirmation email to verify your account. Once verified, you can log in and start shopping! Creating an account allows you to track your orders, save your shipping information, and receive special offers.

At this time, Time N Shade is an online-only store. You can browse and shop our full collection of watches and glasses through our website.

If you’ve forgotten your password, simply click on the "Forgot Password" link on the login page. Enter the email address associated with your account, and we’ll send you instructions to reset your password.